DSL, 56K National Dial up, 5 Mb Personal Webspace, 5 Email Accounts, ISDN
TECHNICAL SUPPORT REQUEST FORM If you are experiencing technical difficulties, please fill out the following form. We will respond as soon as possible. If we are unable to respond by email, we will call you at the number you provide below. Important! Each field must be filled out in order for your request to be processed. Name: Internet Galaxy Username: @igalaxy.net Phone Number: (include area code) Best Time to Call: (include time zone)   Computer Type: -Select one- 386 486 Pentium PC Laptop Macintosh (non Power PC) Macintosh PowerPC Macintosh PowerBook Other (describe below) Memory (RAM): -Select one- 4 MB 8 MB 12 MB 16 MB 20 MB 24 MB 28 MB 32 MB over 32MB Operating System: -Select one- Windows 3.x Windows 95 Windows 98 Windows NT Macintosh 7.x Macintosh 7.5.x Macintosh 7.5.2 Macintosh 7.5.3 Macintosh 7.6.x Macintosh 8.x Linux Other (describe below)   Modem Brand: Modem Speed: -Select one- 2400bps 4800bps 9600bps 14.4Kbps 19.2Kbps 28.8Kbps 33.6Kbps K56flex x2 V.90 ISDN DSL Frame Relay Dial-up Number: (include area code)   Question: -Select one- Internet Galaxy Web Site Question Netscape/Explorer Browser Question Additional Email Box Spam/Abuse Internet Galaxy Account Registration/Retrieval Configuration of Internet Dialer Can't Log On Busy or Slow Connection Email Question Newsgroup Question IRC/Chat Question Other (describe below) Program: -Select one- Internet Dialer Dial Up Networking (DUN) Netscape Internet Explorer Eudora Netscape Mail Netscape News IRC FTP Other (describe below) Error Message:   Additional Information: